Welcome to Innozone Perfumes, operated by Innozone (Pvt) Ltd. These Terms & Conditions govern your use of our website located at https://innozoneperfumes.com and the purchase of our products. By accessing or using the website, you agree to be bound by these terms. If you do not agree to all the terms, please do not use our website.
1. Company Information This website is operated by Innozone (Pvt) Ltd under the business name Innozone Perfumes. Our business provides online retail sales of premium roll-on attars and spray perfumes.
2. Eligibility By using our website, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you are under 18, you may use the website only under the supervision of a parent or legal guardian.
3. Use of Website
- The content of the pages of this website is for your general information and use only and is subject to change without notice.
- Unauthorized use of this website may result in legal action.
- You agree not to misuse the website in any way that could damage the reputation or operations of Innozone Perfumes.
4. Product Descriptions and Pricing
- We strive to ensure that all product descriptions and prices are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies at any time without prior notice.
- Product images are for illustrative purposes only.
5. Orders
- All orders are subject to acceptance and availability.
- Once an order is placed and confirmed, it cannot be cancelled.
- We reserve the right to cancel or refuse any order for any reason, including suspected fraud, inventory issues, or errors in pricing.
6. Delivery
- Orders are delivered within 3 to 7 working days, excluding Sundays, public holidays, and Poya days.
- Delivery delays will be communicated via email or WhatsApp.
- We deliver across Sri Lanka via third-party courier services.
7. Payment Terms
- We accept Cash on Delivery (COD) and Bank Transfer.
- For bank transfers, customers must provide proof of payment and reference the Order Number.
- Orders will not be processed until payment is confirmed.
8. Return, Refund & Cancellation Policy
- We maintain a strict no return, no refund, and no exchange policy.
- Orders cannot be cancelled once placed.
- In the case of damaged or incorrect items, please contact us within 24 hours with photographic proof.
9. Intellectual Property
- All content on this website, including text, graphics, logos, and product images, is the property of Innozone (Pvt) Ltd or its content suppliers.
- You may not reproduce, distribute, or commercially exploit the content without prior written permission.
10. Limitation of Liability
- Innozone (Pvt) Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the products sold.
- We do not guarantee that the website will be error-free or uninterrupted.
11. Governing Law These terms and conditions are governed by the laws of Sri Lanka. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
12. Contact Information For any questions regarding these Terms & Conditions, please contact us: Email: info@innozoneperfumes.com
WhatsApp: +94 729 228 225
Website: https://innozoneperfumes.com
By using our website and purchasing from us, you agree to the above terms and conditions.